Water & Sewer

Welcome to the Greene County’s Water & Sewer Department Page

 ****Voluntary water use restrictions are in place****

Mandatory restrictions are lifted effective Friday, September 15, 2023. Customers are encouraged to utilize voluntary water conservation measures including, but are not limited to:

1) Check toilets, faucets, hoses, and couplings for leaks and repair.
2) Take shorter showers, and tum off the water when shampooing, shaving, or brushing your teeth.
3) Reduce or eliminate outdoor water use, including watering of lawns and landscaping.
4) If necessary, using the least amount of water necessary, water your lawn on even or odd days based on address—even number addresses water on even days of the month, odd number addresses        water on odd days of the month.
5) Use a broom instead of a hose to clean off porches, stairs, driveways, and sidewalks.
6) Wash only full loads in washing machines and dishwashers or use the appropriate water level selection.
7) Reduce or eliminate vehicle washing.
8) Scrape—don't rinse—dishes before putting them in the dishwasher.
9) Wash vegetables and fruits in a basin of water, not allowing the water to run while washing.

The County will advise when river levels either return to the point that mandatory restrictions are again required or when voluntary restrictions are no longer called for. Thank you in advance for your assistance in preserving our needed water supply.

 Greene County officially assumed ownership and operations of the entire public water and sewer system from Rapidan Service Authority (RSA) in the County on June 23, 2023. Since that time, we’ve been working on several items in the transition. We have received questions from members of the public since we’ve taken over that we’ll try to answer in the FAQs below, along with some other questions that our staff have found to be often asked regarding the water and sewer systems.

Billing: We have completed our first meter reading and are now working on generating bills. As this is our first billing, we are working through a few setup items that should not have to be repeated in the following bill cycles. The plan has been to have the first bills sent out mid-August with a due date in mid-September and we are making every effort to meet this goal. More information will be coming out in the bills regarding the status of reading meters, future billings, etc. The rates and fees are summarized in the Helpful Documents section of the website.

White Run Water Supply Project: This project has been in various stages of planning and development for many years. We are working to develop a strategy to move this forward now that we have ownership of the infrastructure. Design plans are complete with some undergoing revisions due to County staff comments. Construction is expected to take several years before coming online. More information about the project will be posted in the near future.